OCN NI Level 2 Diploma in the Principles and Practices of the Hospitality and Tourism Team Member

Qualification Aim

The qualification provides vocational learning opportunities for learners to develop their hospitality and tourism skills while working in a range of establishments, for example, bars, restaurants, cafes, conference centres, banqueting venues, hotels, contract caterers, tourist information centres and visitor attractions.

Qualification Objectives

The objectives of the OCN NI Level 2 Diploma in the Principles and Practices of the Hospitality and Tourism Team Member will enable learners to gain skills and knowledge relating to the following:

  •         food and beverage services
  •         basic food preparation and food safety
  •         accommodation and housekeeping
  •         concierge and guest services
  •         tourist information
  •         customer services and processing payments
  •         health and safety
  •         teamwork and communication

Documents

Qualification Code
603/5877/4
Review date
30/04/2025
Min age
16+
Level
Two
Credits
70
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