OCN NI Level 3 Extended Certificate in Business Administration Skills

15.2 Administration

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Individual Units

Individual Units
Assessing Learning and Development Needs and Developing Skills L3 4 Credits View
Bespoke Software L3 4 Credits View
Budgets and Management Reports L3 5 Credits View
Business Legislation L3 3 Credits View
Business Research and Report Writing L3 4 Credits View
Business Work Placement L3 3 Credits View
Career Planning in Administration L2 3 Credits View
Chairing Meetings L3 3 Credits View
Computerised Accounting Software L3 5 Credits View
Conducting Effective Workplace Investigations L3 5 Credits View
Customer Service and Communication L2 2 Credits View
Cyber Security for Business L3 5 Credits View
Database Software L3 6 Credits View
Dealing with Petty Cash and Customer Payments L2 3 Credits View
Decision Making and Assertiveness in a Business Environment L3 3 Credits View
Desktop Publishing Software L3 5 Credits View
Develop, Implement and Review a Marketing Plan L3 5 Credits View
Developing Effective Time Management Skills L3 2 Credits View
E-Commerce and Social Commerce L3 3 Credits View
Handling Diary Systems L2 2 Credits View
Handling Mail L2 2 Credits View
Health and Safety in the Workplace L3 3 Credits View
Imaging Software L3 5 Credits View
Improving Own Confidence, Health and Personal Presentation in a Business Environment L3 3 Credits View
Improving Presentation Skills L3 3 Credits View
Improving Productivity Using IT L3 5 Credits View
IT Communication Fundamentals L3 2 Credits View
IT Software Fundamentals L3 3 Credits View
Leading Teams L3 5 Credits View
Making and Receiving Business Calls L2 2 Credits View
Managing Absence and Supporting Employee Mental Health and Well-being L3 5 Credits View
Managing Performance in the Workplace L3 5 Credits View
Market Research and Market Segmentation L3 3 Credits View
Marketing Mix and Competition L3 5 Credits View
Mental Health, Well-being and Building Resilience L3 3 Credits View
Optimise IT System Performance L3 5 Credits View
Organising a Business Event L3 4 Credits View
Organising Business Travel and Accommodation L2 2 Credits View
Presentation Software L3 6 Credits View
Problem Solving in the Workplace L3 3 Credits View
Producing Complex Business Documents L3 4 Credits View
Project Management L3 9 Credits View
Project Management Software L3 5 Credits View
Quality Standards and Systems for Business L3 2 Credits View
Recruitment and Selection L3 5 Credits View
Remote Working for Business L3 5 Credits View
Reviewing and Developing Office Procedures L3 6 Credits View
Social Media and Digital Marketing L3 8 Credits View
Specialist Software L3 4 Credits View
Spreadsheet Software L3 4 Credits View
Spreadsheet Software L2 4 Credits View
Supporting Business Meetings L3 3 Credits View
Supporting Recruitment and Selection Procedures L3 4 Credits View
Understanding Business Organisations L3 4 Credits View
Understanding Employment Legislation, Contracts and Pay L3 2 Credits View
Understanding Equal Opportunities in the Workplace L3 3 Credits View
Understanding Legislation and Codes of Conduct that Impact on Business Operations L3 3 Credits View
Understanding the Role of an Administrator L2 3 Credits View
Using Digital Imaging and Printing Tools L3 4 Credits View
Using Email L3 3 Credits View
Using Office Equipment L2 4 Credits View
Using the Internet L3 5 Credits View
Verbal Communication in Business L3 4 Credits View
Welcoming and Receiving Visitors to the Workplace L2 2 Credits View
Word Processing Software L3 6 Credits View
Working in an Effective Administration Team L3 5 Credits View
Written Business Communications L2 3 Credits View

Advanced Education • Awarding Qualifications

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