Deal with incoming telephone calls from customers

15.2 Administration

Deal with incoming telephone calls from customers

Unit Code

H/506/2154

Level

L2

Credits

3

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Associated Qualifications

To download the unit details and view the associated qualification specification, click on the qualification(s) below.

NOCN Level 1 Certificate in Customer Service L1 23 Credits View

Advanced Education • Awarding Qualifications

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