Qualification Code
610/5994/8
Qualification Level
L2
Credits
48
Minimum Age
16
Review Date
30/06/2030
Total Qualification Time
480 Hours
Guided Learning Hours
384 Hours
Deliver this Qualification
Qualification Information
Units
Accommodation Service Skills ( Y/651/6946)
L2
15 Credits
Customer Service (T/651/6945)
L2
3 Credits
Dealing with Customer Queries, Requests and Problems ( T/651/6954)
L2
3 Credits
Food Allergy Awareness (M/651/6943)
L2
2 Credits
Food and Beverage Skills ( K/651/6941)
L2
15 Credits
Food Safety ( L/651/6942)
L2
3 Credits
Give Customers a Positive Impression of Yourself and Your Organisation (Y/651/6955)
L2
5 Credits
Health and Safety in the Hospitality, Leisure, Travel and Tourism Industries (L/651/6951)
L2
3 Credits
Level 2 Diploma in Hospitality - Controlled Multiple Choice ()
L2
0 Credits
Level 2 Diploma in Hospitality - Observation of Learner At Work ()
L2
0 Credits
Processing Payments (D/651/6948)
L2
3 Credits
Promote Additional Services and Products to Customers (F/651/6949)
L2
6 Credits
Responsible Tourism (A/651/6956)
L2
2 Credits
Teamwork Skills in Practice (M/651/6952)
L2
3 Credits
Tourism Skills (K/651/6950)
L2
15 Credits
Undertaking Customer Service Handovers (R/651/6953)
L2
3 Credits
Using Effective Communication Skills in a Business Environment (R/651/6944)
L2
3 Credits
Using Problem Solving Skills in the Workplace ()
L2
2 Credits
Related Qualifications
Browse some of our related qualifications:
NOCN Level 1 Award in Introduction to the Hospitality Industry
NOCN Level 1 Certificate in Introduction to the Hospitality Industry
OCN NI Level 1 Award in Barista Skills and Counter Service
OCN NI Level 1 Award In Chocolate Making
OCN NI Level 1 Certificate in Hospitality and Catering
